Job Vacancies

Position: E-commerce Sales Manager

Location: Remote
Type: Full-time
Department: Product Operations

About the Role:
Are you a strategic thinker with a passion for online retail? At Shirts and Sons, we're looking for an experienced E-commerce Sales Manager to drive our digital growth. In this role, you’ll lead the development and execution of our e-commerce strategy, working cross-functionally with marketing, logistics, and customer service to optimize performance and enhance the customer journey.

Key Responsibilities:

  • Develop and implement strategies to grow online sales and meet revenue targets

  • Manage and optimize our e-commerce website for a seamless customer experience

  • Monitor and analyze sales performance, making data-driven recommendations

  • Collaborate with marketing to plan and execute high-impact digital campaigns

  • Coordinate inventory and fulfillment processes for timely order delivery

  • Stay on top of e-commerce trends and monitor competitor activity

Your Background:

  • Bachelor’s degree in Marketing, Business, or a related field

  • Proven experience in e-commerce management, ideally in a leadership role

  • Strong analytical skills and experience with web analytics tools

  • Excellent communication and team collaboration skills

  • Results-driven mindset and ability to thrive in a competitive digital space

What We Offer:

  • A dynamic and fast-growing environment with real impact potential

  • Competitive salary and benefits package

  • Opportunities for learning, development, and career progression

  • The chance to shape the future of our e-commerce business

📩 Ready to apply?
Send your resume and cover letter to careers@shirtsandsons.com, addressed to Derek McArthur. Please use "Application: E-commerce Sales Manager" as your email subject. We can’t wait to hear from you!

Position: Customer Service Manager

Location: Remote
Type: Full-time
Department: Customer Support

About the Role:
We’re on the hunt for a proactive and empathetic Customer Service Manager to lead our support team and elevate the customer experience at Shirts and Sons. You’ll manage daily operations, coach your team, and champion customer-first solutions that drive satisfaction and loyalty.

Key Responsibilities:

  • Lead, coach, and support the customer service team to deliver top-tier service

  • Ensure timely and effective responses to customer inquiries across all channels

  • Develop and refine service procedures and best practices

  • Analyze customer feedback and data to improve support strategies

  • Work closely with sales, marketing, and operations to address customer needs and implement service initiatives

Your Background:

  • Bachelor’s degree in a relevant field

  • Proven leadership experience in customer service

  • Outstanding interpersonal and communication skills

  • Strong organizational abilities and the capacity to manage multiple priorities

  • Naturally empathetic, patient, and solution-oriented

What We Offer:

  • A supportive, collaborative team environment

  • Competitive salary and comprehensive benefits

  • Career growth and professional development opportunities

  • The chance to make a real difference in our customer journey

📩 Ready to apply?
Send your resume and cover letter to careers@shirtsandsons.com, addressed to Derek McArthur. Please use "Application: Customer Service Manager" as your email subject. We’re excited to connect with you!